Checking Sources

If you do not already have a good relationship with a contractor, before selecting one you should check a few sources.  There are a handful of good sources you can check very quickly to help you gain the confidence you need to hire.

Make sure to check the companies CCB number at http://www.oregon.gov/ccb/Pages/index.aspx .  If the company has a CCB # this means that they are bonded and insured for their discipline.  Also refer to the Better Business Bureau at http://www.bbb.org/ to see if any complaints have been filed.  Request 3 to 4 references of recent work that is synonymous with the project of interest.  Now that you have
requested the references, you need to actually call those people and talk to them!  Browse the company’s web-site for information on past jobs and other information.

Ask about the company’s policy on background checks and drug testing.  Do they have one?  Remember in a remodel the people you hire will be spending a significant amount of time in your home.  It is important that you have assurance of not only the sales person but also the team of folks they employ.

Angie’s List is a good source for checking references.  You need to be a paying customer to the list to use it, so you will need to decide if you feel like this is a good option.

Remember to go with your gut.  If something isn’t making sense or just doesn’t feel right…..it probably isn’t!