Heather Cassavoy

I have worked with Sitka on two remodeling projects now, and I was very pleased with the outcome of both projects. The first project was opening up a wall to the kitchen to create a formal dining room, and opening this new dining room to the outside with the addition of a sliding French door and a small transitional deck. This went well, so a year later, when we remodeled our kitchen, we worked exclusively with Sitka. As the owner of a 1927 home, each remodel came with some challenges. Two things stand out for me about Sitka as a remodeling partner; Quality & Communication.

It’s always been important to me that the changes done, are consistent with the home’s character. Sitka got that right away. They saved molding and matched molding, so new trim looked just like old trim. When new trim was needed, we discussed options for milling or matching and the budgetary impact of these. When we designed the new kitchen, Sitka helped us match cabinets to windows for architectural consistency.

The kitchen cabinetry and design, though clearly ‘modern’ fits the house like a glove. The work on both jobs was of very high quality. The cabinets are wonderful, the plaster on the walls that were redone looks practically identical to the original walls. The new and old flooring blends perfectly, and if you aren’t carefully looking for where the transition is, you cannot see it. Sitka ensured that everything was done perfectly.

Also, with a 1927 home, there were several unanticipated challenges as we began each remodel. On the first, some structural issues were raised during permitting. And on the Kitchen remodel some truly ‘unique’ framing was uncovered which needed to be fixed. In both situations, Brad personally got involved.

On the first project, Brad worked with the City employee to resolve the permitting issues. And in the second situation, he clearly explained the problem (though it was so bad it was evident to a novice like myself!) and he explained our options and the budgetary impact of these. In the end, we fixed some problems we didn’t know we had, with a very small impact to the budget. I cannot say enough about Sitka’s work.

Both projects have significantly enhanced the livability of our home. Remodeling is a stressful event, and although my husband and I went through the usual homeowner ups and downs, Sitka was with us all the way. Almost every day we were able to talk to the team working on the project and see what was completed and what was up the next day. When we had questions about the project, we heard back right away from Brad or Toby. They let us know what decisions we had not made and when we would need to make them by.

When I had doubts or reservations about some little, probably insignificant item, Brad patiently listened, explained and helped me to gain perspective. Working with Sitka made a stressful time, much less stressful. I am very glad we had them as our remodeler, and I expect if I ever get around to our bathroom remodel, I will work with them again. They are a great group to work with and they do excellent work.